Privacy
FBTC is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.
When you become a member, we need to know your name, address, email address and direct debit details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.
We use your personal information to update you about new products/services.
We will only contact you with your consent.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing info@fbtc.co.uk.
We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
Anti Money Laundering Regulations
In common with all accountancy practices, FBTC is required to comply with anti money laundering regulations incorporated within the Proceeds of Crime Act. In order to comply with these regulations we need to verify any information you provide us in relation to your identity and we may therefore make searches about you with a credit reference or Fraud Prevention Agency; this will include information from the Electoral Roll. The agencies will record the details of the search whether or not we ultimately act for you. Banks and other lenders may share these searches in order to prevent fraud. Scoring methods may be used as part of this process. We may ask you to supply at least one original document of confirmation of your identity, address or both which we will use along with any electronic checks we may perform using the services of a credit reference or fraud prevention agency. Any documents provided to us will be recorded and copied for audit purposes as part of our Anti Money Laundering requirements.
If you have any questions about privacy please contact us at info@fbtc.co.uk.